Hurricane Update

Hurricane Update

Dear Valued Partners, Residents, and Visitors:

The Jefferson Convention and Visitors Bureau hopes that you and your families are safe following Hurricane Ida.

While our team members – like so many in our parish – have suffered from damage to homes, as well as loss of power and water, we are grateful that all are safe and remain committed to supporting you as we restore our region together.

As we work diligently to bring our communications back online, please be patient and rest assured that our commitment to our parish and to you is unwavering.


Clean & Safe

Hurricane Preparedness & Procedures


OPEN Businesses in Jefferson Parish:  click here
For emergency personnel rooming needs, please send us an email at

Hurricane Ida has left a significant mark on Jefferson Parish and its surrounding areas. Our Visit Jefferson Parish team is doing everything they can to monitor the situation. Please find some important updates below: (Updated 9/23/21)

  • To stay up-to-date with current important information text JPALERT or JPNOTICIAS to 888-777
  • FEMA DRCs are accessible facilities & mobile offices that you can visit to learn more about FEMA and other disaster assistance programs. The DRC Locator helps you find the hours, services & locations of DRCs near you. 
  • Jefferson Parish residents must obtain the proper permit before repairing, rebuilding, or demolishing a structure. Permits are required as part of Jefferson Parish’s participation in the National Flood Insurance Program, providing eligibility for flood insurance, flood disaster assistance, state and federal grants, loans for flood-prone property, and enforcing building codes that ensure the safety of its citizens. At this time, the Department of Inspection and Code Enforcement will not charge any permit or trades filing fees related to Hurricane Ida until December 31, 2021. Residents should apply online for a permit at
  • FLOODING: Homes or businesses in all areas of Jefferson Parish including Grand Isle, Barataria, Crown Point, and Lower Lafitte that had floodwater enter the structure should apply at
  • All airlines have returned to service at Armstrong New Orleans International Airport, but many are not yet operating at total capacity. In addition, some retail and concessions at the airport are not available yet. Visit for more information 
  • Grand Isle Water System: The Jefferson Parish Water Department along with the Louisiana Department of Health is advising residents in Grand Isle to NOT use the tap water for drinking or cooking until further notice. For more information please click here.
  • The Louisiana Department of Children and Family Services (DCFS) will begin the Disaster Supplemental Nutrition Assistance Program (DSNAP) to provide additional food aid to families impacted by Hurricane Ida. The interview process will run in three phases and Jefferson Parish will begin on Monday, September 27. SNAP recipients are not eligible for DSNAP and should not apply. For information about the application process, click here.
  • Jefferson Parish Public Schools is utilizing a tiered reopening schedule due to the varying nature of damage at schools in the district. The first day for students at tier 1 schools is planned for September 20, tier 2 schools September 24, and tier 3 schools October 1. For more information on school reopenings and tier lists, please click this link.
  • Grand Isle State Park is closed until further notice due to extensive wind and water damage to the park facilities. Bayou Segnette State Park in Westwego is also closed due to damage that subsisted during the hurricane. For more information about Louisiana State Parks visit
  • FEMA ASSISTANCE: Online Assistance, calling 1-800-621-3362, or Downloading the FEMA App from the Apple or Google Play stores. You may be eligible for a generator or chainsaw reimbursement if you purchased it as a result of Hurricane Ida. For more information on this assistance, CLICK HERE
  • FEMA ASSISTANCE: If your home became unlivable due to Hurricane Ida and you had to move your personal property into another home or a storage facility to protect it from further damage, FEMA may provide financial assistance to help cover your moving and/or storage expenses. For more information, click HERE.
  • For any questions regarding individual insurance claims, please call the Louisiana Department of Insurance at 1-800-259-5300, or visit the Storm Damage Resource Center
  • Jefferson Parish Transit will run a Saturday-level service across the system starting Monday, Sept 13th through Thursday, September 30th. Bus service will run from 7am to 7pm. Service will be FREE through Saturday, September 18th. Bus fare collection will resume Sunday, September 19th. Transit bus services will resume normal operating hours beginning Friday, September 31, 2021 - weather permitting. Click Here for bus level services. 
  • Operation Blue Roof is currently active in all 25 parishes for FEMA individual assistance. The deadline to sign up has been extended to Sept. 30th. Learn more about the process by visiting or call 888-ROOF-BLU (888-766-3258)
  • All Jefferson Parish Government Buildings & Libraries (except the Grand Isle, Lafitte & Westwego locations) are now OPEN. Buildings are open during their normal operating hours. Please note that there is no computer connectivity at the Gretna & Live Oak library locations; however, all other branches have internet. For more information about the Jefferson Parish Library System visit or contact the library at (504) 838-1100.
  • JPRD has released a tiered re-opening plan for their parks and recreation buildings. Most playgrounds on the East and West Bank sustained damage from Hurricane Ida, but are now safe and ready to resume Youth Athletic Programming beginning Saturday, September 18. Click this link to see the full schedule along with updates about rentals, leisure services & adult athletic programs. 
  • Until further notice, the Jefferson Parish Council has waived the zoning restrictions relative to the placement of recreational vehicles (RVs) in areas zoned residential. This change is to allow residents to use these vehicles for living, sleeping, or housekeeping purposes while repairing their homes damaged by Hurricane Ida.
  • COVID-19 – Due to Hurricane Ida, many COVID-19 locations are temporarily suspended. Please visit the Jefferson Parish COVID-19 pages for up-to-date information regarding available testing & vaccine sites in Jefferson. Open Vaccine Sites // Open Testing Sites
  • Garbage Drop Off Locations are at David Drive (400 David Dr in Metairie between Airline Drive and West Metairie) & Lapalco (6440 Lapalco Blvd. with the entrance on Betty Blvd)
  • Beware of fraudulent contractors during Hurricane Ida recovery. Natural disasters often bring out contractors taking advantage of those who have already been victimized. Search for a contractor's business profile at for free information on their history of complaints, read verified customer reviews, and see if they are accredited businesses.
  • To report scams, fraud, and identity theft contact: FEMA’s toll-free Disaster Fraud Hotline at 866-720-5721, Louisiana State Licensing Board for Contractors at HERE; or Local law-enforcement agencies.
  • Due to extensive damage caused by Hurricane Ida, the Jefferson Performing Arts Center will remain closed until December 3, 2021.
  • Contact numbers for Internet & Connectivity Questions or Concerns: AT&T Customers – 1-800-288-2020 // Cox Communication Customers – 1-877-556-7815
  • KENNER: The EOC Call Center, (504) 303-5460, is open from 7 a.m. to 7 p.m. for all non-emergency calls for the Kenner areas. At this time, all city administrative offices remain closed until Sept. 27.


Important Deadlines

  • September 22: Deadline to apply for rapid financial assistance for critical needs and expedited rental assistance for people who evacuated to hotels (or need to relocate) because of power outages. The deadline is extended from September 12.
  • October 28: Other FEMA assistance. FEMA will provide grant money for damage and serious needs not covered by insurance, including Basic home repairs, temporary rental assistance for people who need to relocate, replacement of essential personal property and other disaster expenses, purchase of chainsaw and/or generators.
  • September 30: Deadline to apply for Operation Blue Roof providing homeowners with fiber-reinforced sheeting to cover their damaged roofs until permanent repairs are made.
  • December 31: The Department of Inspection and Code Enforcement will not charge any permit or trades filing fees related to Hurricane Ida until this date. Residents should apply online at to obtain a proper permit before repairing, rebuilding, or demolishing a structure or home. 
  • January 3: The Internal Revenue Service (IRS) announced that residents in Louisiana affected by the hurricane will have until Jan. 3, 2022, to file applicable returns. The deadline applies to quarterly estimated tax payments for individuals and businesses, along with quarterly payroll & excise tax returns due Nov. 1, 2021. Those who were granted an extension to file their 2020 tax returns will have that extension deadline postponed from Oct. 15 to Jan. 3. 


Resources for Business Owners

  • JEDCO launched a Hurricane Ida Resources and Information Page & will be regularly updated with information, resources, and valuable links that will serve our community and businesses in its recovery. 
  • Fill out the Hurricane Ida Business Assessment Form to help the JEDCO team understand the immediate needs of your business as we recover from the impacts of Hurricane Ida.
  • Small Business Administration Disaster Assistance link for Hurricane Ida - click HERE regarding the information on disaster assistance, SBA loans, & other types of disaster loans & assistance available for businesses.
  • VIRTUAL BUSINESS RECOVERY CENTER & VIRTUAL DISASTER LOAN OUTREACH CENTER - open Monday thru Sunday (7 days/week) 8 a.m. – 8 p.m. EST. Email or (800) 659-2955. 
  • FREE Transitional Office Space with Power and Internet: JEDCO is offering free transitional office space to Jefferson Parish businesses at the JEDCO headquarters in Avondale for as long as the organization is able to do so. Offices include internet, phone service, and air conditioning. Space can be reserved in four-hour time slots (mornings and afternoons) from 8:30 a.m. – 4:30 p.m. Interested businesses must call in advance to reserve space. JEDCO is not accepting walk-ups at this time. Contact Scott Rojas, JEDCO Director of Facilities and Information Technology, at 504-875-3916 or email him at to reserve space. 
  • Virtual Business Recovery Center and Virtual Disaster Loan Outreach Center: Monday – Sunday (7 days/week) 8 a.m. – 8 p.m. EST. Visit or call (800) 659-2955
  • Disaster loan assistance & information for businesses, nonprofit organizations, homeowners, and renters located in regions affected by declared disasters are available HERE.

Helpful Business Links:


JEFFERSON PARISH Hurricane Season Dashboard


Details on the following topics are available by clicking here.
  • Emergency Operations Information 
  • Hurricane Preparedness Information
  • Flood Preparedness Information
  • Preparing Your Business or Self for an Emergency Event



National Weather Service:

National Hurricane Center:

The Louisiana State Police provides in-depth details on evacuation routes throughout the state. Please click here for access to maps and routes

For road closures: or *511 on your cell phone or (888) ROAD-511

Jefferson Parish Police Department: 

Louisiana Shelter & Evacuation Information: Text lashelter to 898-211 for up to date shelter information or click here 

Federal Emergency Management Agency: or dial 1-800-624-FEMA (3362)

Emergency Supply Checklist from FEMA and Click for downloadable PDF

Entergy help hotline: 1-800-368-3749 (ENTERGY)

Jefferson Transit: 

Jefferson Parish School District:

Kenner City Help Line for non-emergency, weather-related questions and to take information about any reports of damage from Hurricane Ida: (504) 303-5460

Jefferson Parish Mental Health Helpline & Website: 1-800-256-2522 I Online Resources

State of Louisiana Homeland Security:

Cox Communications: Check for outages, call 1-866-272-5777 for support, or text Cox at 36009 with questions – 24-hour support

For Volunteer Opportunities:

For Donations:

JEDCO Resource page:



If your company or organization will need to re-enter Jefferson Parish prior to the general public after a mandatory evacuation, a re-entry permit/placard is required. All businesses are encouraged to review your placard inventory to ensure that your business has the necessary placards in advance of an emergency. The program has been updated and now shares a common database with our regional parishes...Refer to the link below 'Jump Start Jefferson' in order to renew, apply, and request additional placards. Each individual will also need a letter from the company indicating he/she is an authorized company responder; a state-issued driver's license or state-issued picture ID is also required. If you would like to view a sample letter, please click here.

PLEASE NOTE: Only designated company employees will be allowed re-entry during Tier-1 and Tier-2. Family members and non-employees may NOT use Tier-1 and Tier-2 re-entry placards. If you need to apply, please do so now. Do not wait until a storm approaches. There is processing time required for the applications.

The following link provides information on hurricane preparedness for your business: Preparing your business before a hurricane.

For the most up-to-date information on severe weather preparation or emergency management procedures during Hurricane Ida, please visit Jefferson Parish's official site or by calling the local office at (504) 736-6100.

Thank you to the Parish of Jefferson, The Jefferson Chamber of Commerce, Jefferson Economic Development Commission, New Orleans and Jefferson Offices of Homeland Security, NOAA & NWS for the information outlined above.

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