For many airports, upgrading or changing technology can be a long process that can all too often involve disruption to operations – especially where renovations are needed. The disruption can also limit access to gates or check-in desks, which impacts both airlines and travellers.
Louis Armstrong New Orleans International Airport (MSY) is preventing this disruption by adopting Extended Airline System Environment (EASE™), a hybrid common-use infrastructure platform developed by Air-Transport IT Services (AirIT), an Amadeus company. The solution will help MSY meet its airline growth and optimize its new North Terminal, due to open in
Once EASE™ is implemented, airlines at MSY will be able to move between gates or check-in counters seamlessly. The system uses application virtualization so airline staff can access the full functionality of their passenger processing systems from any desktop. Airline staff will have direct access to back-office functionalities and use their own native software, saving on training costs and time. In addition, EASE™ will help support MSY’s plans to grow services by making it easier for new airlines to establish a route through New Orleans.
Mark Reis, Interim Director of Aviation for Louis Armstrong International Airport, says: “Over the last several years, we have seen the number of airlines at MSY increase rapidly, and we were running out of room for them in the terminal. Choosing to implement AirIT’s EASE™ was an easy decision because it gives our airline partners flexibility in their operations and gives us the opportunity to continue expanding service even in our current facility.”
Betros Wakim, AirIT CEO, adds: “We are very excited to add MSY to our growing list of airports using EASE™. MSY has great plans to grow its international presence, and we look
forward to helping the airport expand operations with little risk. This is a great opportunity for us to show how EASE™ can help airports provide a better experience for travellers.”
EASE™ has been implemented at nearly 50 North American airports including LAX, JFK, CLT, FLL and TPA.